Responsible Gaming

Our responsible gaming approach

Responsible gambling means making deliberate decisions about whether, when and how you gamble. It includes understanding that gambling outcomes are based on chance, accepting that losses are part of gambling and keeping your activity within an amount of time and money you can comfortably afford to lose. No gambling result is guaranteed, and previous outcomes do not make a future win more likely.

This Is Vegas Casino encourages players to treat gambling as entertainment rather than employment or an investment. You should never gamble with money needed for rent, mortgage payments, household bills, food, education, medical expenses or other essential costs. Gambling should also not be funded through borrowing, credit that you cannot repay or money intended for another person.

You are responsible for making sure gambling is legal and suitable for you in your location. You must meet the applicable minimum age requirement and comply with all relevant laws and account rules. People who are underage, self-excluded or prohibited from gambling should not access or use gambling services. If you are unsure whether you can legally gamble, obtain independent advice before participating.

Important principles

• Only gamble with money you can afford to lose.
• Set a time and spending plan before you start.
• Do not chase losses or increase stakes to try to recover money.
• Take regular breaks and avoid gambling when tired, upset, stressed or under the influence of alcohol or other substances.
• Keep gambling separate from essential household finances.
• Never assume that a win is due, or that a loss means a win is more likely next.
• Ask for help early if gambling is causing concern for you or someone close to you.

Set limits before you play

Planning before gambling can help you stay in control. Decide how much time and money you are prepared to spend, and regard that amount as a leisure expense. Once your planned amount or time has been reached, stop. Do not change your plan simply because you are winning or losing.

Money limits

Choose a spending amount that fits comfortably within your regular budget. Consider setting a daily, weekly or monthly limit, depending on your circumstances. Keep a record of deposits, wagers and withdrawals so that you understand your overall activity rather than looking only at individual games or sessions. A win during one session does not remove the need for a budget.

If you find yourself depositing more than planned, using money set aside for important expenses or borrowing to gamble, stop and seek support. Do not try to solve a financial problem by gambling. Gambling can increase financial pressure, particularly when losses are chased or when decisions are made quickly.

Time limits and breaks

Set an end time before you begin and use reminders if needed. Avoid long or repeated sessions without a break. Stand up, move away from the device, eat properly and return to ordinary activities. Gambling should not replace sleep, work, study, family time, exercise or other interests.

Account controls

Where account controls are available, use them to support your personal plan. These may include deposit limits, spending limits, time reminders, breaks, temporary account restrictions or account closure. The availability and operation of particular controls can depend on the service, your location and applicable requirements. Read the relevant information carefully and contact the available support channel if you need help understanding a control.

A limit is most useful when it is set before gambling begins. If you are changing limits frequently, removing restrictions or finding ways around them, that may be a sign that your gambling is no longer fully under control. Consider taking a complete break and speaking with a qualified support service.

Recognising when gambling may be harmful

Problem gambling can affect anyone, regardless of age, income, occupation or previous experience. Harm may develop gradually, and a person may not notice the change at first. You do not need to wait for a serious financial loss before asking for help. Early support can make it easier to protect your finances, relationships, health and wellbeing.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back losses by gambling more often or placing larger wagers.
• Feeling restless, irritable or anxious when attempting to stop.
• Thinking about gambling during work, study, family time or other important activities.
• Hiding gambling activity, losses, deposits or debts from people close to you.
• Borrowing money, selling belongings or using credit to continue gambling.
• Missing bills, work, study, appointments or social commitments because of gambling.
• Feeling guilty, ashamed, distressed or unable to control your gambling.
• Gambling to escape loneliness, stress, sadness, anger or other difficult feelings.
• Continuing to gamble despite harm to relationships, finances, health or daily life.

If any of these signs sound familiar, stop gambling and talk with someone you trust. A pause can provide space to review your situation without the pressure of another game. It may also help to remove saved payment methods, avoid gambling-related advertising and ask a trusted person to support your financial plan.

If gambling is connected with severe distress or thoughts of self-harm, seek urgent help through appropriate emergency or crisis services in your location. Your immediate safety is more important than any account, payment or gambling issue.

Taking a break and finding support

You can choose to stop gambling for a period or close your account. If self-exclusion or account restriction options are available, consider using them when you want stronger protection from access. Self-exclusion is intended for people who want to prevent or limit their gambling, and it should be treated seriously. Do not create another account or use another person’s account to get around a restriction.

If you want to discuss an account break, restriction or closure, use the support option made available by This Is Vegas Casino. Do not share your password or allow another person to use your account. Account requests may be subject to identity, security and legal checks, and any applicable terms should be reviewed before you proceed.

Support in Australia

Free and confidential gambling support is available in Australia through Gambling Help Online and through gambling support services in each state and territory. These services can provide information, counselling and practical assistance for people who gamble and for affected family members or friends. Support can cover budgeting, relationships, emotional wellbeing, self-exclusion and planning a break from gambling.

You do not need to handle the situation alone, and you do not need to prove that your gambling is severe enough to ask for help. A counsellor or health professional can help you understand what is happening and choose practical next steps. You may also speak with your general practitioner, a financial counsellor or another qualified professional.

A simple action plan

1. Stop gambling for now and move away from the gambling site or app.
2. Write down recent deposits, losses, debts and essential expenses.
3. Tell a trusted person what is happening and ask them to help you stay accountable.
4. Use available account limits, breaks, self-exclusion or closure options.
5. Contact Gambling Help Online or a local gambling support service for confidential guidance.
6. Arrange professional financial or health support if gambling has affected your money, relationships or wellbeing.

Responsible gambling is an ongoing choice. Review your habits regularly, keep your limits realistic and take action as soon as gambling stops feeling enjoyable or manageable. This Is Vegas Casino encourages every player to make informed decisions and seek support whenever it is needed.